Service Areas
A provider two counties away is not going to drive out for your Tuesday. We will.
Chas Enterprise Group is based in Grafton, Ohio. We provide on-site computer repair, network work and managed IT throughout Lorain County and the western Cleveland suburbs, with remote support available nationwide.
Not sure if you are in range? Call and ask — the answer takes ten seconds and costs you nothing.
Where We Go
Towns we cover on-site
Each town below has its own page describing what we most often get called for there. Remote support reaches anywhere.
Grafton based
Lorain County, Ohio 44044.
On-site radius
Lorain and western Cuyahoga counties.
Remote
Nationwide, same business day for plan clients.
Questions
Questions about coverage
How far will you travel for on-site work?
Routinely throughout Lorain County and the western Cleveland suburbs. Further out is often still possible for project work — ask.
Is remote support only for managed clients?
No. Remote support is available to anyone, though plan clients get priority and same-business-day response.
Do you charge for travel?
Not within our normal service area. If a job sits outside it we will tell you before we come out, not on the invoice.
Being local is not a slogan here. It is the whole reason we can help faster.
Backup & Security Compliance
SOC 2 Type II platforms
The backup and security platforms we deploy are independently SOC 2 Type II audited.
HIPAA controls, BAAs signed
Configured to the HIPAA Security Rule, and we sign Business Associate Agreements.
PCI DSS aligned
Cardholder environments segmented, encrypted and logged to PCI DSS requirements.
Your One Stop I.T. Shop·Your One Stop AI Shop
Whenever You Are Ready
Find out whether we cover your address.
One short call settles it. If we are not the right fit for your location we will usually know someone who is, and we will say so rather than stretch.
Local enough to drive out. Big enough to handle it.
Chas Enterprise Group · Grafton, Ohio 44044 · (440) 364-3596 · charley.george@chasenterprisegroup.com