Service Area
We are not the closest provider in Cleveland. For the right work we are the better one.
Project IT work, custom software and AI services for Cleveland-area businesses.
Local Work
What we get called for in Cleveland
Cleveland is the edge of our on-site radius rather than the middle of it, and we are honest about what that means. For day-to-day break-fix support, a provider inside the city will reach you faster than we will, and we will say so.
Where we are genuinely worth the call is project work that is not about proximity: custom software, AI assistants and readiness work, network design and build, compliance architecture, and second opinions on expensive quotes. That work is scheduled rather than urgent, and it is what we do best.
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For a Tuesday emergency, call someone downtown. For a build, call us.
Getting to you
We are based in
Grafton, Ohio 44044
Cleveland is in
Cuyahoga County
On-site
Routine — part of our normal service area.
Services in Cleveland
What we most often do here
Custom Software
Applications and integrations built around how the business actually runs rather than the other way around.
AI Services
Private, practical AI — internal assistants and document search that run on your own data.
Networks & Security
Wired and wireless builds, firewalls, VLANs, VPN for remote staff, endpoint protection and tested backups.
Managed IT Services
Flat monthly monitoring, patching, backup checks and a help desk your staff can reach. Month to month, no contract.
Most of our Cleveland work is custom software and AI services rather than day-to-day support.
We will tell you when we are not the right fit. That is worth a call by itself.
Coverage
Serving Cleveland, Ohio
Do you actually come out to Cleveland?
Yes. Cleveland is inside our normal service area, and on-site visits here are routine rather than exceptional.
How quickly can you get here?
Managed clients get priority and most remote issues are handled the same business day; on-site visits are scheduled around what the job needs. For anything urgent, calling (440) 364-3596 reaches us fastest.
Can you help remotely instead?
Usually, and it is faster. Most day-to-day issues never need anyone to drive anywhere. Remote support is available nationwide.
Do you charge for travel to Cleveland?
Not within our normal service area, which includes Cleveland. If a job ever sits outside it we tell you before we come out, not on the invoice.
Backup & Security Compliance
SOC 2 Type II platforms
The backup and security platforms we deploy are independently SOC 2 Type II audited.
HIPAA controls, BAAs signed
Configured to the HIPAA Security Rule, and we sign Business Associate Agreements.
PCI DSS aligned
Cardholder environments segmented, encrypted and logged to PCI DSS requirements.
Whenever You Are Ready
Let us help with your technology in Cleveland.
A repair, a network, a plan, or a second opinion on something you have been quoted. No pressure, no scare tactics — we would rather earn the work than sell you it.
Worth the drive for the work that matters.
Chas Enterprise Group · Grafton, Ohio 44044 · (440) 364-3596 · charley.george@chasenterprisegroup.com