Managed IT
A flat monthly cost for the maintenance your business already needs
Monitoring, patching, backup checks and a help desk your staff can actually reach — so technology becomes a predictable line item instead of a surprise invoice every time something fails. Priced per user and per device, month to month.
The assessment that produces the number is free, and there is no long-term contract.
No contract
Month to month, always.
Same-day remote
Priority response for plan clients.
Audited platforms
SOC 2 Type II underneath.
You own it
Documentation and passwords handed over.
What Is Included
Three things a plan actually does
Monitor and maintain
Your machines, servers and network report in around the clock. Patches, updates, disk health, backup verification and antivirus stay current without anyone in your office thinking about them.
A help desk you can reach
When something breaks your people call or email a real technician who already knows your setup. Most issues are resolved remotely the same business day.
Plan instead of react
We track what you own, when warranties expire and what is due for replacement, so hardware budgets become a plan rather than an emergency.
Already have someone handling IT? We are happy to cover only the gaps — tell us how it is set up now.
Plan Levels
Three ways to work with us
Plans are priced per user and per device once we know what you have. No long-term contract, and no charge for the assessment that gets us there.
Essentials
Monitoring, patching and antivirus on every workstation, with support billed as you use it. A good fit for small teams on mostly modern equipment.
Standard
Everything in Essentials plus unlimited remote help desk, managed backup and email security. The plan most offices settle on.
Complete
Everything in Standard plus on-site visits, network and server management, vendor coordination and quarterly technology reviews.
Compliance
Backup and security that stands up to an audit
Backup and cybersecurity built on SOC 2 Type II audited platforms and configured to meet HIPAA and PCI DSS requirements — encryption at rest and in transit, enforced access control, retention and destruction rules, and audit logging you can actually produce when somebody asks for it.
That matters most for the regulated businesses we support — law practices, medical and dental offices, accountants, and anyone handling card payments. It also matters for everyone else the first time a client sends a security questionnaire.
The short version
SOC 2 Type II audited platforms. HIPAA Security Rule configuration and signed Business Associate Agreements. PCI DSS scoping and segmentation for cardholder environments.
Questions
Managed IT questions
Do I have to sign a contract?
No. Plans are month to month. Most clients start with a single repair or project, decide they like how it went, and move to a plan afterward.
How is it priced?
Per user and per device, once we know what you have. The assessment that establishes those numbers is free.
What happens if we want to leave?
You give notice, we hand over documentation and credentials, and we help your next provider pick it up. Month-to-month is only honest if leaving is actually easy.
Are our backups actually tested?
Yes, on a schedule. Until a restore has been proven, you have copies rather than backups — and that distinction eventually turns into a very bad day.
Do you cover repair as part of a plan?
Yes. Computer repair for covered devices is part of the plan rather than a separate invoice.
Backup & Security Compliance
SOC 2 Type II platforms
The backup and security platforms we deploy are independently SOC 2 Type II audited.
HIPAA controls, BAAs signed
Configured to the HIPAA Security Rule, and we sign Business Associate Agreements.
PCI DSS aligned
Cardholder environments segmented, encrypted and logged to PCI DSS requirements.
Your One Stop I.T. Shop
Whenever You Are Ready
Find out what a plan would cost
A short assessment, a real number, and no obligation to take it.
Chas Enterprise Group · Grafton, Ohio 44044 · (440) 364-3596 · charley.george@chasenterprisegroup.com