Service Area
Lorain County is home. We are not driving out from Cleveland to reach you.
Chas Enterprise Group provides on-site IT support, managed services and computer repair throughout Lorain County, Ohio, from our base in Grafton.
Local Work
What we get called for in Lorain County
Lorain County covers a lot of ground and a lot of different situations — manufacturing around Elyria and Lorain, fast residential and commercial growth along the I-90 corridor through Avon and North Ridgeville, lakefront communities to the north, and rural townships in between where the hardest technical problem is often simply getting a usable internet connection.
We work across all of it. Because we are inside the county rather than driving out from Cleveland, on-site work here is routine rather than exceptional.
We are inside the county, not driving out from Cleveland. That is the difference.
Getting to you
We are based in
Grafton, Ohio 44044
Lorain County is in
Ohio
On-site
Routine — part of our normal service area.
Services in Lorain County
What we most often do here
Managed IT Services
Flat monthly monitoring, patching, backup checks and a help desk your staff can reach. Month to month, no contract.
Computer Repair
Diagnostics, virus and ransomware cleanup, data recovery, SSD and memory upgrades, screens and batteries. Mac and PC, any age.
Networks & Security
Wired and wireless builds, firewalls, VLANs, VPN for remote staff, endpoint protection and tested backups.
Custom Software
Applications and integrations built around how the business actually runs rather than the other way around.
County-wide coverage from a business that is actually in the county.
Coverage
Serving Lorain County
Do you actually come out to Lorain County?
Yes. Lorain County is inside our normal service area, and on-site visits here are routine rather than exceptional.
How quickly can you get here?
Managed clients get priority and most remote issues are handled the same business day; on-site visits are scheduled around what the job needs. For anything urgent, calling (440) 364-3596 reaches us fastest.
Can you help remotely instead?
Usually, and it is faster. Most day-to-day issues never need anyone to drive anywhere. Remote support is available nationwide.
Do you charge for travel to Lorain County?
Not within our normal service area, which includes Lorain County. If a job ever sits outside it we tell you before we come out, not on the invoice.
Backup & Security Compliance
SOC 2 Type II platforms
The backup and security platforms we deploy are independently SOC 2 Type II audited.
HIPAA controls, BAAs signed
Configured to the HIPAA Security Rule, and we sign Business Associate Agreements.
PCI DSS aligned
Cardholder environments segmented, encrypted and logged to PCI DSS requirements.
Whenever You Are Ready
Let us help with your technology in Lorain County.
A repair, a network, a plan, or a second opinion on something you have been quoted. No pressure, no scare tactics — we would rather earn the work than sell you it.
One call covers the whole county.
Chas Enterprise Group · Grafton, Ohio 44044 · (440) 364-3596 · charley.george@chasenterprisegroup.com