Service Area
When the till goes down, nothing else on the list matters.
Small business and retail IT support in North Olmsted, Ohio.
Local Work
What we get called for in North Olmsted
North Olmsted has a substantial retail and service business presence, and retail brings its own technical problems. Point-of-sale systems that must not go down during trading hours, card handling that has to stay compliant, guest Wi-Fi that needs to be genuinely separate from the till network, and back-office machines that get neglected until they fail.
Separating the customer-facing network from everything else is the single most common fix we apply here, and it is usually cheaper and faster than owners expect.
A till that goes down at noon costs more than the fix ever would.
Getting to you
We are based in
Grafton, Ohio 44044
North Olmsted is in
Cuyahoga County
On-site
Routine — part of our normal service area.
Services in North Olmsted
What we most often do here
Networks & Security
Wired and wireless builds, firewalls, VLANs, VPN for remote staff, endpoint protection and tested backups.
Managed IT Services
Flat monthly monitoring, patching, backup checks and a help desk your staff can reach. Month to month, no contract.
Computer Repair
Diagnostics, virus and ransomware cleanup, data recovery, SSD and memory upgrades, screens and batteries. Mac and PC, any age.
Web Design & Hosting
Fast hosting, domains, DNS and SSL, and sites built so you can edit them without calling us.
Separate the customer network from the money network. Today.
Coverage
Serving North Olmsted, Ohio
Do you actually come out to North Olmsted?
Yes. North Olmsted is inside our normal service area, and on-site visits here are routine rather than exceptional.
How quickly can you get here?
Managed clients get priority and most remote issues are handled the same business day; on-site visits are scheduled around what the job needs. For anything urgent, calling (440) 364-3596 reaches us fastest.
Can you help remotely instead?
Usually, and it is faster. Most day-to-day issues never need anyone to drive anywhere. Remote support is available nationwide.
Do you charge for travel to North Olmsted?
Not within our normal service area, which includes North Olmsted. If a job ever sits outside it we tell you before we come out, not on the invoice.
Backup & Security Compliance
SOC 2 Type II platforms
The backup and security platforms we deploy are independently SOC 2 Type II audited.
HIPAA controls, BAAs signed
Configured to the HIPAA Security Rule, and we sign Business Associate Agreements.
PCI DSS aligned
Cardholder environments segmented, encrypted and logged to PCI DSS requirements.
Whenever You Are Ready
Let us help with your technology in North Olmsted.
A repair, a network, a plan, or a second opinion on something you have been quoted. No pressure, no scare tactics — we would rather earn the work than sell you it.
Keep the tills up and the doors open.
Chas Enterprise Group · Grafton, Ohio 44044 · (440) 364-3596 · charley.george@chasenterprisegroup.com